Help Center

Getting Started

Everything you need to go from a fresh spreadsheet to a working CRM — in under 30 minutes.

What is Water LLM?
Product Overview (2 min)
LOOM_OVERVIEW

Water LLM is a Google Sheets add-on that gives coaches, consultants, and solopreneurs a full client relationship manager — without leaving Google. It connects Gmail, Contacts, Calendar, and Drive and adds AI features powered by Google's Gemini model.

The most important thing to understand: your Google Sheet is the database. There is no separate server or app storing your data. Everything lives inside your own Google account.

Your data stays in your Google account

Water LLM doesn't run its own database. Your contacts, invoices, and CRM data live in your own Google Drive and Sheets. AI features use Google Cloud (Vertex AI) with Zero Data Retention — Google doesn't store your prompts or train models on your data. See Data & Privacy for full details.

Before You Start

Before running the setup wizard, make sure you have:

  • A Google account — personal Gmail or Google Workspace both work
  • The Water LLM spreadsheet open in Google Sheets (provided when you subscribe)
  • An active Water LLM subscription — the wizard verifies this automatically
Use a desktop browser for the initial setup

The setup wizard uses modals that need a full desktop window. Once you're set up, you can access many features from the mobile web app.

The Setup Wizard
Setup Walkthrough (5 min)
LOOM_SETUP_WIZARD

Open your Water LLM spreadsheet, then click Water LLM in the top menu bar and choose Water LLM β€Ί Settings β€Ί Start Onboarding.

StepWhat HappensWhat You Do
Welcome Orientation screen Read and continue
License Agreement Displays the End User License Agreement Review and accept to proceed
Settings & Triggers Links the add-on to your spreadsheet, maps each tab by name, and installs the background automation trigger Automatic — just confirm
Folder Setup Creates a Water LLM/ folder in your Drive with subfolders: Invoices/, Templates/, LinkedIn Data/ Automatic
Template Setup Copies the invoice template into Water LLM/Templates/ Automatic (warns if it already exists)
Feature Modules Optional features like ICF Hour Tracking for coaches Toggle on/off as needed
LinkedIn & Email Saves your LinkedIn profile URL and alternate email addresses Enter your info
Shared Calendars Pick any shared calendars you want scanned for meetings (team calendars, coaching calendars) Select calendars
Gmail Labels Creates a Subscriptions label in Gmail for the newsletter digest Automatic
Date, Timezone & Currency Sets your date format (MM/DD or DD/MM), timezone, and currency Pick from dropdowns
Revenue Goal Your annual revenue target — shown on the Dashboard Enter a number
Row Display Style CRM row styling: alternating color, plain, etc. Choose a style
Done! Setup complete — option to immediately sync Google Contacts Click to sync or skip
Safe to re-run at any time

You can re-run onboarding from Water LLM β€Ί Settings β€Ί Start Onboarding whenever you need to change a setting, re-link your sheet, or reinstall triggers. It won't duplicate your data or reset your CRM.

Your First Sync — Importing Your Google Contacts

Your first action after setup: bring your existing Google Contacts into the CRM.

  1. 1
    Run Sync to CRM
    Go to Water LLM β€Ί Contacts & Sync β€Ί Sync to CRM.
  2. 2
    Watch the progress toasts
    You'll see a running count as contacts are imported. Large contact lists (500+) may take a few minutes to finish.
  3. 3
    Check your CRM tab
    Open the πŸ‘‹ CRM tab — your contacts are now there, one row per person.
Running sync again is always safe

Each contact is matched by its Google Contact ID. Running sync a second time updates existing rows — it doesn't create duplicates.

Next recommended step after your first sync: run a Communication Refresh to pull in email dates and meeting history from Gmail and Google Calendar. See Communication Refresh in the CRM guide for what to expect on the first run.

The Water LLM Menu — Everything in One Place

Every feature is accessible from the Water LLM menu at the top of your spreadsheet. If you don't see it, refresh the page (Cmd+R / Ctrl+R) and wait a few seconds for the add-on to load.

Menu GroupWhat's In It
Create New contact, invoice, deal, client tracker entry, or meeting prep brief
Contacts & Sync Sync with Google Contacts, refresh communication data, parse calendar invites, find contacts
External Data Sources Import LinkedIn archive, promote LinkedIn contacts to CRM, import CSV contacts
Outreach & Deals Visual Kanban pipeline board, three independent email outreach campaigns
Invoicing Generate a PDF invoice from any row in the Invoices sheet
AI & Automation Daily briefing, calendar insights, monthly business snapshot, relationship manager, newsletter digest
Configure Tools Settings for each AI feature — outreach templates, voice style, calendar keywords, health score thresholds
Settings Onboarding, sheet mapping, date/currency/timezone preferences, shared calendars, Drive folders, subscription status

The menu loads when your spreadsheet opens. On slower connections it may take 5–10 seconds to appear after the sheet finishes loading. This is normal — the add-on is loading its configuration from your stored settings.

Accessing Water LLM on Mobile

Water LLM includes a standalone mobile web app for on-the-go access. You don't need to open the full spreadsheet.

Available mobile features:

  • Contact Composer — create or look up contacts
  • Invoice Composer — create and send invoices
  • Client Tracker — view client health and hours
  • Kanban Board — manage your sales pipeline
  • Biz Dev Composer — add new deals
  • Meeting Prep — generate a pre-meeting brief
  • Dashboard Quick Look — check your key metrics
Add to your home screen

Open the web app URL in your mobile browser, tap the share icon, and choose "Add to Home Screen." This gives you a one-tap shortcut that feels like a native app.

What to Do Next

Once you've completed setup and your first sync, here's a recommended order for getting comfortable:

  1. Read Google Sheets Basics — especially the Watch-Outs section. A few simple habits prevent the most common data issues.
  2. Explore your CRM — understand the column layout and run your first Communication Refresh to see email and meeting dates fill in.
  3. Set up your Style GuideWater LLM β€Ί Configure Tools β€Ί Voice & Writing Style. This makes all AI-generated content sound like you.
  4. Turn on the Daily BriefingWater LLM β€Ί βš™οΈAutomation, row 4. A morning email with your day's meetings and attendee context.
  5. Configure your outreach pipelines once your CRM has a few months of communication data.